Consumer Direct Care Network Montana
TRAINING MATERIALS
Certain training materials are available in Spanish. Look for the
icon and select your preferred language as Spanish from the top menu to view translated versions.
Montana Member Resource Guide
This online guide will help you with self-directed services in Montana.
EVV Training Materials
All you need to know about Electronic Visit Verification.
Overview and Account Activation
Multi-Factor Authentication
MFA Overview (SMS & Email) 🌐
Downloading an Authenticator App 🌐
MFA Overview 🌐
MFA - Setup Authenticator App
MFA - Setup Email OTP
MFA - Setup Text/SMS
MFA - Change Default Authenticator in DirectMyCare
MFA - Setup Backup Auth Options in DirectMyCare
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CareAttend Mobile App
Logging into CareAttend for the First Time
Logging into CareAttend for the First Time
Downloading the CareAttend App-Android 🌐
Downloading the CareAttend App - Android
Downloading the CareAttend App- iOS 🌐
Downloading the CareAttend App - iOS
Turning on Biometric Login 🌐
Submitting and Approving Time
Submit a Late Shift
Signing out of the app 🌐
Shopping/CI Comments
Signing CareAttend as a Personal Representative
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DirectMyCare Portal
Submitting a Shift tutorial
Approving a Shift tutorial
Reading the Legend Icons 🌐
How to Update your Password 🌐
Adding Time & Mileage 🌐
Shift Corrections 🌐
Suspended Shifts
Approving & Rejecting Time 🌐
Web Portal Navigation 🌐
Viewing Time Submissions 🌐
Finding Reports 🌐
Deleting Time
Web Portal Activation 🌐
EVV Compliance information
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