TRAINING MATERIALS

Certain training materials are available in Spanish. Look for the Supports multiple languages icon and select your preferred language as Spanish from the top menu to view translated versions.

Montana Member Resource Guide

This online guide will help you with self-directed services in Montana.

EVV Training Materials

All you need to know about Electronic Visit Verification.

Overview and Account Activation

DirectMyCare Account Activation
Understanding Time-Entry Tools

CareAttend Mobile App

Logging into CareAttend for the First Time
Logging into CareAttend for the First Time
Downloading the CareAttend App-Android 🌐
Downloading the CareAttend App - Android
Downloading the CareAttend App- iOS 🌐
Downloading the CareAttend App - iOS
Turning on Biometric Login 🌐
Submitting and Approving Time
Submit a Late Shift
Signing out of the app 🌐
Shopping/CI Comments
Signing CareAttend as a Personal Representative

DirectMyCare Portal

Submitting a Shift tutorial
Approving a Shift tutorial
Reading the Legend Icons 🌐
How to Update your Password 🌐
Adding Time & Mileage 🌐
Shift Corrections 🌐
Suspended Shifts
Approving & Rejecting Time 🌐
Web Portal Navigation 🌐
Viewing Time Submissions 🌐
Finding Reports 🌐
Deleting Time
Web Portal Activation 🌐
EVV Compliance information

Interactive Voice Response (IVR)

Clocking In & Out using IVR 🌐
Setting your IVR Pin 🌐
Detailed IVR Instructions
Approving IVR Time Submission 🌐

Additional Resources

How to Create an Email Account
ADP Registration Instructions 🌐
Navigating MyADP.com 🌐

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